POLICY
Return & Exchange Policy
We only accept returns if the product you receive is damaged. You must send photos of the damaged product within 4 days after your item has been received. We insure every package to protect both ourselves and our customers in the event that something might happen during transit. We do not accept returns if you are not satisfied. Every item is handmade and considered a piece of art by the creators.
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Please note that different sizes will produce a different look than the design ordered. We stay true to the pattern and design but based on dimensions, it could possibly not be exact as to what is seen in the photos. We do try to make each piece as unique as possibly, while staying true to the design, so that everyone feels like they are receiving a one of a kind piece. It is our motto that while we do create tables, we really create art. We are not furniture makers, we are artists and will always stay true to that. Our tables are made for lovers of art and unique pieces.
Build Time and Ship Time
Once we reach out and have you place your order, it will take us 4-6 weeks to have your table built and shipped out but we do hope and aim to have it to you sooner. Shipping time can vary due to your location. Please read our shipping policy listed HERE.
Additional Information
Please note that different sizes will produce a different look. We stay true to the pattern and design but based on dimensions, it could possibly not be exact as to what is shown above. We do try to make each piece as unique as possibly, while staying true to the design, so that everyone feels like they are receiving a one of a kind piece. It is our motto that while we do create tables, we really create art. We are not furniture makers, we are artists and will always stay true to that. Our tables are made for lovers of art and unique pieces.
We are currently working out of Arizona as we are spending time adventuring the mainland. As of now, your table will be built and shipped from Arizona until we are back on our beloved Maui.
Product Care
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We are not responsible for how you handle your piece once it is received. If you receive your product damaged, you must send photos of the damage in the first 4 days after you have received your item. Please follow product care. Epoxy will yellow with extreme heat or direct sunlight. If you choose to store your piece in an environment that can damage the integrity of the product, we are not responsible. If you choose to drill into the bottom of the table, we are not responsible. If you choose to use an abrasive cleaning pad, we are not responsible. Please follow care instructions.